• THE EFFECTIVENESS OF CONCURRENT DESIGN ON THE COST AND SCHEDULE PERFORMANCE OF DEFENSE WEAPONS SYSTEM ACQUISITIONS

      Robertson, Randolph B. (Cunningham Memorial library, Terre Haute,Indiana State University, 2017-12)
      This study investigates the impact of concurrent design on the cost growth and schedule growth of US Department of Defense Major Defense Acquisition Systems (MDAPs). It is motivated by the question of whether employment of concurrent design in the development of a major weapon system will produce better results in terms of cost and schedule than traditional serial development methods. Selected Acquisition Reports were used to determine the cost and schedule growth of MDAPs as well as the degree of concurrency employed. Two simple linear regression analyses were used to determine the degree to which cost growth and schedule growth vary with concurrency. The results were somewhat surprising in that for major weapon systems the utilization of concurrency as it was implemented in the programs under study was shown to have no effect on cost performance, and that performance to development schedule, one of the purported benefits of concurrency, was actually shown to deteriorate with increases in concurrency. These results, while not an indictment of the concept of concurrency, indicate that better practices and methods are needed in the implementation of concurrency in major weapon systems. The findings are instructive to stakeholders in the weapons acquisition process in their consideration of whether and how to employ concurrent design strategies in their planning of new weapons acquisition programs.
    • Effectiveness of Information Technology Infrastructure Library Process Implementations by Information Technology Departments within United States Organizations

      Persinger, Jon F.
      This research study examined whether the overall effectiveness of the Information Technology Infrastructure Library (ITIL) could be predicted by measuring multiple independent variables. The primary variables studied included the number of ITIL process modules adopted and the overall ITIL ―maturity level. An online survey was used to collect data from participating volunteers within the United States, and then analyzed to reveal any significant findings. The research showed a statistically significant positive relationship between overall maturity level and effectiveness, however the ability to predict effectiveness based upon the number of process modules adopted was inconclusive. Additionally, differences in module adoption from either the Service Support or Service Delivery process blocks were considered. The results suggested that process module adoption from the Service Support block has a somewhat stronger relationship to overall effectiveness than adoption from the Service Delivery block, though this finding should be viewed cautiously. Sample size and survey instrument limitations restricted the interpretation of the results.
    • Feasibility Study of Residential Grid-Connected Solar Photovoltaic Systems in the State of Indiana

      Al-Odeh, Mahmoud
      This study aims to measure the financial viability of installing and using a residential grid-connected PV system in the State of Indiana while predicting its performance in eighteen geographical locations within the state over the system’s expected lifetime. The null hypothesis of the study is that installing a PV system for a single family residence in the State of Indiana will not pay for itself within 25 years. Using a systematic approach consisting of six steps, data regarding the use of renewable energy in the State of Indiana was collected from the website of the US Department of Energy to perform feasibility analysis of the installation and use of a standard-sized residential PV system. The researcher was not able to reject the null hypothesis that installing a PV system for a single family residence in the State of Indiana will not pay for itself within 25 years. This study found that the standard PV system does not produce a positive project balance and does not pay for itself within 25 years (the life time of the system) assuming the average cost of a system. The government incentive programs are not enough to offset the cost of installing the system against the cost of the electricity that would not be purchased from the utility company. It can be concluded that the cost of solar PV is higher than the market valuation of the power it produces; thus, solar PV did not compete on the cost basis with the traditional competitive energy sources. Reducing the capital cost will make the standard PV system economically viable in Indiana. The study found that the capital cost for the system should be reduced by 15% - 56%.
    • Identifying Innovative Work Behaviors: An Inquiry Using Critical Incident Technique

      Peffers, Samuel N.
      Innovation is a driving force in economic activity and often considered essential for organizational health and growth; therefore, a better understanding of the employee behaviors that supervisors most frequently associate with employee innovativeness, innovative work behaviors, has the potential to be very beneficial. Although much has been written about it, most previous work has focused on behavior categories or dimensions without seeking to observe or understand how innovative work behavior is manifested in the workplace. Critical incident technique is a well-established and extensively applied method of inquiry for determining effective work role behaviors, but it has not previously been applied well to the study of innovative work behavior. This study applied critical incident technique to collect first hand behavior observations in the places where innovative work behavior occurs. A better understanding of the discrete behaviors associated with workplace innovation can assist Human Resources Development practitioners and educators in administering innovation focused training and development initiatives. The research presented in this dissertation indicates that what supervisors within organizations with a stated innovation orientation perceive as effective innovative work behavior can be summarized as four primary behaviors: generating ideas, recognizing problems or opportunities, acquiring ideas from sources external to the employee’s immediate work organization, and promoting ideas to others within the work organization.
    • Impact of ISO 9001 Certification on United States Firms’ Financial Performance

      Aba, Eli Kofi
      One of the greatest demands in our global economy that have compelled firms to invest increasingly in resources for the enhancement of their management practices is organizational competitiveness. Standards have played an increasingly important role in economic and market globalization. Studies on the financial impact of ISO 9001 on firms are still inadequate to make definitive conclusions on the financial impact of ISO 9001 on firms. Furthermore, there is no clear position on the financial benefits of ISO 9001 standard in literature. Therefore, the researcher investigated the impact of ISO 9001 certification on United States firms’ financial performance for a period of five years including one-year prior to certification, year of certification, and three fiscal years after certification. A sample of 397 firms that had received ISO 9001 certification from 1991 to 2002 was examined. Certified-firm and non-certified-firm operating performances were examined over the same period based on the ratio of pre-tax operating income to total assets (EBITA/TA). Wilcoxon signed-rank test was used to test for significant differences in operating performance between the firms. There was significant improvement performance from prior year to year of certification. The certified firms performed better in the five-year period than the non-certified and the matched-control firms.
    • Incorporating Lean Non-Value Added Variants into a Method of Determining Stakeholder Salience for First-Line Manager Decision Making

      Bader, Bruce H. (Cunningham Memorial library, Terre Haute,Indiana State University, 2017-12)
      This research brings together two streams of thought for first-line manager decisionmaking. The first is the quality system model, in particular, Lean operations. The second is Stakeholder Theory. Both streams have been identified as ways to improve value of the organization. Previous studies disagree regarding whether Lean and Stakeholder theory can work together. The potential problem of having a poor balance of Stakeholders and Lean waste is that exclusive focus on one may result in less awareness of the other, in which case value can be lost by the organization. This research investigates if both Lean waste and Stakeholder salience share a common language in the literature using data mining. This research surveys organizations that perceive themselves as Lean and have multiple diverse Stakeholders to determine whether Lean wastes and Stakeholder salience (priority) are considered the decision-making process. A Z-test compares proportions of Lean waste considered to proportions of Stakeholder salience. An ANOVA is done to see if organization type, position of a person within the organization, organization size, geographic location, or lean management maturity has an effect on the priority assigned to Stakeholder salience or Lean waste variants when making decisions. The final phase of this research is a proposed decision-making instrument that will weigh Stakeholder salience and Lean waste variants on an equitable level for First-line Managers’ decision-making. The major findings of this research are that Lean waste variants and Stakeholder salience are considered in decision-making but that Stakeholder salience is more important. This is iv independent of various factors. Stakeholder mapping using salience values adjusted for Lean waste provides a visually enhanced balanced approach allowing the decision-makers to know the impact of both, facilitating more precise input to their decision-making process. More precision in the decision-making process can lead to results that create improved value for the organization.
    • KEY PERFORMANCE INDICATORS OF PART-TIME EMPLOYEES TEACHING ONLINE

      Alexander, Mark L. (Cunningham Memorial library, Terre Haute,Indiana State University, 2017-12)
      Online learning has caused a seismic shift in higher education since its rise beginning at the turn of the century. A portion of that impact has been on the ascent of the part-time employee teaching online. Adjunct instructors account for the overwhelming majority of the faculty providing education to these online learners. Because an instructor’s performance impacts students’ learning and their resulting end of course evaluation has such a bearing upon that person’s employment, it is imperative to identify key performance indicators (KPIs) of employees teaching online. The problem addressed by this study was to determine the factors that affected a part-time online employee’s performance rating by their students within a higher education setting. More specifically, this study sought to identify key performance indicators for those teaching online part-time. Correlations and regression were conducted on institutional data covering 1295 fully online courses that occurred in 2016 at a regionally-accredited, private university. Potential key performance indicators studied were faculty threads posted per week, faculty employment longevity, faculty load, average course GPA, and class size. Three of those variables were statistically significant (p < 0.001) in individual correlations to an adjunct’s End of Course Survey score. Four of those factors were statistically significant (p < 0.001) in predicting students’ satisfaction of a part-time employee teaching online. The key performance indicators of part-time employees teaching online include faculty threads posted per week, faculty load, average course GPA, and class size. Implications and ideas for future research were discussed. iv ACKNOWLEDGEMENTS An undertaking such as this has one person as its author but many people that contribute to such a culminating project. Thank you to my Advisor and Chair, Dr. Cindy Crowder, for her encouragement, guidance, and status check-ins. Thanks also to my committee members, Dr. David Beach and Dr. Li-Shiang Tsay, for their time, review, and feedback throughout this process. My family has been gracious, encouraging, and supportive throughout this entire process. Louann, your love and support is epitomized in your willingness to read this document and cheer me on through the defense. Thank you for encouraging my pursuit of certifications and degrees throughout our marriage. You make me a better person each and every day. Thanks to Emily, Abigail, Ian, and Isaiah for supporting me through this journey, for extending your support, and for forgiving me for being grumpy near deadlines. I am so blessed to be your father. You all inspire me! Thanks to my parents, in-laws, extended family members, small group members, friends, and colleagues at work for your support and belief in me. You are each such a blessing. I must give a shout-out to all of the locations that fueled my need for public solitude: The Refinery Business Center, Ott Hall 150-B and the Student Center at Indiana Wesleyan University, and Culver’s Restaurant #404. Thank you for tolerating me! Most importantly, thanks to my Lord and Savior, Jesus Christ. To God be the Glory, great things He has done!
    • OPERATIONALIZING HUMILITY: A MODEL OF SITUATIONAL HUMILITY FOR CHRISTIAN COLLEGE STUDENT LEADERS

      Barrett, Scott T. (Cunningham Memorial library, Terre Haute,Indiana State University, 2017-12)
      This research study explored how college student leaders operationalize humility in their actions and what leads individuals to act with situational humility. There is a rise in narcissistic tendencies in college students (Twenge, Konrath, Campbell, & Bushman, 2008a, 2008b) and a decline in overall character traits (Burns, 2012; Hunter, 2000; Liddell & Cooper, 2012). Opposite the vice of narcissism sits the virtue of humility (Emmons, 2000; Exline & Geyer, 2004; Peterson & Seligman, 2004; Tangney, 2000). Using a grounded theory approach, the researcher looked to discover the process of humility development. Twenty six in depth interviews were conducted at three institutions. Each institution was a member of the Council of Christian Colleges and Universities and each participant identified as having a Christian belief system. Interviews were digitally recorded and transcribed. Transcriptions were coded using grounded theory method of open, axial, and selective coding. Based on the data collected three main themes emerged. Faith and humility go hand in hand, sense of self impacts humbling experiences, and the effect of relationships on humility. Through this research, the model of situational humility emerged grounded in the data. The model of situational humility describes what leads an individual to act with humility within a specific humbling experience. For these students, humbling experiences occurred when their sense of self (“I am an athlete,” “I get things done on time,” “I am a not racist”) did not line of up with their experience of the world (physical injury, failing to send necessary emails, making comments that were received as racial insensitive by a peer). Individuals then move to iv the point of change where they must decide how whether they will reorient their sense of self or actions or if they will not reorient and act with pride. In this point of change individuals were positively impacted towards humility by their Christian belief system, empathy, being in relationship, and interacting with others who were different from them. The implications of this research for institutional leaders who desire to grow humility in students include valuing how humility is seen as a virtue, growing empathy in students, and providing opportunities for students to be in relationship with others, specifically those who are different from them.
    • Organizations as Consumers of Human Capital Via Technology: A Policy Study of Information And Communication Technologies

      Zuppo, Colrain M.
      Organizations are consumers of human capital through technological means. Flexibility in work hours and locations can assist employee productivity; however, it can also foster a blurred distinction between work time and personal time (Robbins & Judge, 2007). Employees are given the tools to stay connected outside of a straightforward 40 hour work week in the name of enhanced productivity and/or flexibility with regard to their work arrangements. Organizational policies regarding ICTs have been limited to proscriptive measures (e.g. prohibiting installation of specific applications or downloads) as opposed to providing managerial parameters in the form of formal or informal policies.The purpose of this research was to provide a view of the multifaceted problem of managing technology (specifically ICTs) while balancing the needs of the humans within organizations who utilize those technologies. This dissertation investigated whether or not organizations have policies concerning employees’ constant connectivity to work during non-working hours through ICTs. This research also examined whether HR professionals, who would typically be involved in the formation of organizational policy, anticipated the formation and adoption of policies regarding employees’ usage of organizationally-provided/subsidized ICTs during non-working hours. Based upon data collected, a framework for a best-practices policy model was developed.
    • Post-Arrival Performance Interventions That Assist Expatriates’ Adjustment and Performance

      Wood, Evan D.
      This research examined the relationship between post-arrival performance interventions and the adjustment and performance of North American expatriates working and living in Hong Kong. The focus was on an integrated view of multiple post-arrival performance interventions in order to examine their combined impact. This research provides information to organizations regarding strategies to improve the adjustment and performance of expatriates. A multivariate design was used to describe the dynamics underlying the dimensions of adjustment and performance by indicating which interventions in combination might be more strongly associated with adjustment and performance. A questionnaire comprised of several existing constructs derived from the extant literature was developed and administered to those listed in the 2009/2010 American Chamber of Commerce Hong Kong membership directory. The interventions examined were integrated cross-cultural training, mentoring, role ambiguity, spouse and family support, and compensation. Four different multiple regression models were developed. The final general adjustment regression model showed a relationship with spouse and family support and role ambiguity. The final interaction adjustment regression model showed a relationship with role ambiguity, spouse and family support, compensation, and the control variable language fluency. The final work adjustment regression model showed a relationship with integrated cross-cultural training, mentoring, role ambiguity, spouse and family support, and compensation. Lastly, the final performance regression model showed a relationship with integrated cross-cultural training, mentoring, role ambiguity, spouse and family support, compensation, and language fluency. The results suggest the importance of multi-national corporations to consider post-arrival performance interventions in addition to pre-departure interventions. Specifically, two primary areas emerged with high significance. First, reducing role ambiguity has a significant relationship with all three adjustment constructs and performance. Second, the findings lend support to the concept of organizations providing additional support to the spouse and family as a means of increasing adjustment and performance of expatriates.
    • Processing Research snd Development of ‘Green’ Polymer Nanoclay Composites Containing a Polyhydroxybutyrate, Vinyl Acetates, and Modified Montmorillonite Clay

      McKirahan, James N. Jr.
      The purpose of this research was to determine the feasibility of direct melt-blending (intercalation) montmorillonite nanoclay to polyhydroxybutyrate along with vinyl acetate, at different weight percentages, to enhance plasticization using typical plastic processing equipment and typical processing methodology. The purpose was to determine and compare the specific mechanical properties of tensile strength and flexural strength developed as a result from this processing. Single screw and twin screw extrusion, Banbury mixer compounding, and compression molding were used to intercalate montmorillonite, and for sample preparation purposes, to test tensile and flexural strength of the resultant polymer clay nanocomposites (PCN). Results indicate Polyhydroxybutyrate and Ethylene vinyl acetate, and weight percentages of 70%, 65% and 60% PHB, and 15%, 20%, and 25% of EVA, respectively, influenced mechanical properties. The resultant materials remained in a mostly amorphous state. The nanoclay, at specific weight percentage of 10%, acted as an antimicrobial and preservative for the materials produced during the research. The intention of the research was to promote knowledge and understanding concerning these materials and processes so technology transfer regarding the use, mechanical properties, manufacture, and process ability of these bio-friendly materials to academia, industry, and society can occur.
    • Quality System for A Distance Doctoral Consortium: Determination and Analysis of Specific Indicators

      Chandler, Mark R.
      The problem for this research was that there were no identified and confirmed quality system model attributes for a successful online technology management doctoral consortium. The research extended existing research, and utilized a delphi panel to develop the attributes of a quality system model for a successful online doctoral consortium. The attributes of a quality system were developed by a three round delphi procedure and were used to develop a survey to determine perceived quality system differences among faculty, Ph.D. graduates, and current Ph.D. students associated with the Indiana State University (ISU) at Terre Haute Technology Management Ph.D. Consortium program. A proposed graphical quality system model capable of supporting the attributes of an online doctoral consortium was developed and utilized with the study and survey. Hypotheses testing and statistical analysis of the online survey were done to determine perceived quality system differences among faculty, Ph.D. graduates, and current Ph.D. students associated with the ISU Technology Management Ph.D. Consortium program. The research has indicated that there is a significant difference in the level of agreement the faculty expressed with regards to the ISU Technology Management Ph.D. Consortium in comparison to two other major Ph.D. consortium groups, the graduates and the students. While there was statistical evidence of differences in the three groups of faculty, graduates and students in the ISU Technology Management Ph.D. Consortium program, it was relatively minor. Twelve of the 63 quality indicators from the survey show some type of statistically significant difference in paired combination of faculty-student, faculty-graduate, student-graduate.
    • A STUDY OF THE FACTORS INFLUENCING LAST MILE RESIDENTIAL FIXED BROADBAND PRICING IN KENTUCKY

      Ramage, Michael (Cunningham Memorial Library, Terre Haute, Indiana State University., 2017-12)
      Ever since the first telegraph, a technology management challenge has existed to expand the availability of communication services farther into rural and unserved areas, while maintaining the affordability of those services to residential users. Over the years, that challenge has transformed from telegraph to broadband communications or high-speed Internet access. The challenge of affordable expansion of broadband services is seen all across the United States including the Commonwealth of Kentucky. This study examined the extent to which community and provider-related supply and demand factors among last mile residential fixed broadband service areas impact the nonpromotional advertised price of last mile broadband service throughout the 120 counties in the Commonwealth of Kentucky. The potential factors included population density, unemployment rate, provider count, broadband availability, middle mile, actual broadband speeds, technology deployed, provider type, maximum advertised download speeds, and maximum advertised upload speeds, with a goal to reveal if any have a correlation to the actual price of broadband seen by end users. In addition, this study attempted to create a model based on the significantly correlated factors. Utilizing Pearson correlation and multiple regression analysis, this study found five variables with a significant correlation to the dependent variable, price per megabit, including a slight negative correlation with the count of middle mile providers, slight positive correlation with the technology deployed, slight negative correlation with the provider type, strong negative v correlation with the download speed tier, and strong negative correlation with the upload speed tier. Finally, a model was created to predict the price per megabit of broadband with three variables, technology used, provider type, and a joint variable representing the download and upload speeds tiers.
    • A STUDY OF THE MATERIAL INSPECTION RECORD AND QUALITY SYSTEMS: A CASE IN THE UNITED STATES DEPARTMENT OF THE NAVY

      Brown, Larry W. Jr. (Cunningham Memorial Library, Terre Haute, Indiana State University., 2017-12)
      Defective products and services are a part of every industry, sector, and organization. Minimization of those defects is essential for business success. The later those defects are found, the more they cost the business and consumer. This study investigated the impact having an accredited Quality Management System (QMS) had on the acceptance of delivered product. The study focused on the products delivered to the Naval Sea Systems Command (NAVSEA) and Naval Supply Systems Command (NAVSUP) organizations. This study investigated the statistical significance between the means of the groups within size and number of accreditation. The dependent variables were Material Inspection Record (MIR), units received, and units rejected, or products delivered to the NAVSEA and NAVSUP organizations. The study used the PDREP Metric Dashboard data for fiscal year 2012, quarter 1 through fiscal year 2016, quarter 2, resulting in more than 8,000 records analyzed and interpreted using a one-way ANOVA and General Linear Model. The results of the analysis indicated there were no significant differences between size or accreditation of organizations, when compared to the number of rejected units and Material Inspection Report (MIR) acceptance or rejection. The analysis did suggest there is statistical significance when size and accreditation are compared to MIR acceptance or rejection (F-Value 3.01, P-Value 0.006). Additional analysis was conducted for within group comparisons and small organizations were identified as having a statistically disproportionate percentage of units rejected (76.61 percent), when compared to the percentage of units received (55.24 percent). iv Within small organizations, organizations with one accreditation had the highest ratio of units rejected compared to units received (2.00 to 1) as a percentage of units received within small organizations. Further research was recommended to explore other factors that would improve risk assessment and mitigation within the Department of Defense (DoD).
    • Sustainability Considerations in Defense Aircraft Manufacturing

      Cunion, Jeffrey
      Limited availability of non-renewable resources, global warming, competitive advantage, increased government regulation, compliance and non-compliance costs, public concern, and social responsibility are all general reasons why organizations have recently embarked on campaigns to adopt sustainable, or “green”, practices as a business strategy. Though much of the current research documents the reasons for organizations to pursue sustainable methods, the literature lacks industry specific information on how organizations can, and actually are, making their operations more sustainable. This dissertation describes the sustainable practices and considerations prescribed for all manufacturing industries by means of an extensive literature review. In addition, a case study of sustainable aircraft manufacturing materials and processes in place at a particular aircraft manufacturer was performed via a review of company documentation, interviews, and process observations. The sustainable techniques identified during the course of this research have been compiled into listings which can be utilized by aircraft manufacturers and supply chain members for assessing the sustainability of their own organizations.
    • Sustainable Building Codes: How the Perceptions of Building Code Officials Influence Their Intent to Adopt the International Green Construction Code

      Sauer, Aaron D.
      Sustainable practice is a prominent issue that is being driven by an array of contemporary concerns. The transition from traditional practices to sustainable design and construction will require action on many fronts. Change must occur in social, economic, and political-legislative spheres. In the design and construction field, a prominent aspect of the political-legislative landscape is building code enforcement. While sustainability is a prominent issue in the construction industry, it is frequently practiced on an elective basis. However, the International Green Construction Code (IGCC), developed by the International Code Council (ICC), will impose mandatory green construction standards in jurisdictions that choose to adopt the code. Building on the existing theories and literature, the problem of the study was to investigate how building code officials’ perceptions of key attributes influence their intent to adopt the IGCC. The research design employed an online survey instrument for the collection of quantitative data. A random sample of building code officials from Illinois, Kansas, Missouri and Nebraska participated in the study. The data revealed that code officials’ perceptions of relative advantage of the IGCC are the single significant predictor of intent to adopt. The majority of code officials also reported a preference for full adoption of the IGCC as opposed to a trial period where the code could be used on an elective basis. Based on the findings of this study, proponents of sustainable construction practices will be better prepared to promote the application of sustainable building regulations at the local level.
    • Tasks And Responsibilities of a First-Line Supervisor in a Job Shop Manufacturing Environment in Northwest Wisconsin

      Pederson, Leonard
      The problem of this study was to identity the tasks and responsibilities of first-line supervisors in a job-shop manufacturing environment in the Northwest Wisconsin portion of the United States. The purpose of this study was to provide insight to the knowledge, skills, and abilities required of the first-line supervisors in a manufacturing environment. An understanding of these attributes would aid in the future selection of supervisory candidates, and it would assist corporate executives in the training and evaluation of personnel in supervisory positions. The methodology of this research study used a modified Delphi study process, in that it went from the literature review to the development of the tasks and responsibilities from the review of the prior research. The study was executed in four sequential phases, which at its conclusion provided a list of tasks and responsibilities. The first phase was a thorough literature review of work that had already been completed regarding managerial and supervisory tasks and responsibilities. The second phase was the pilot study and the enlistment of the panel members. The third phase was the actual Delphi process using the assembled panel, using the Internet and email to communicate. The fourth phase was the analysis and reporting of the results of the Delphi panel. The result was a list of 49 tasks. The panel estimated the time spent during their work week on each task, which accounted for 94.2% of their time. Using a Pareto concept of looking at the top 20% or top 10 items for guidance, seven of the top 10 are related to interpersonal communication and skills. These tasks only consumed 21% of their time, but constituted seven of the top 10 most important tasks as viewed by the panel.
    • The Differences in Perceived Acceptance of A Modified Advanced Product Quality Planning (Apqp) Model for Health Care

      Schneider, Richard A.
      The health care industry has been slow to embrace traditional systems engineering tools, which have proven effective in manufacturing and other industries in developing services and delivery systems. There is a perception that these traditional engineering tools, methods, and processes are not applicable to health care. A Delphi panel of 14 experts gathered to identify which Advanced Product Quality Planning (APQP) tools are applicable in health care. Secondly, this study aimed to reach consensus on additional tools that if added, would make the APQP model more likely to meet the needs of the health care industry. The resultant of the Delphi exercise is the Advanced Quality Planning for Health Care (AQPH) model. The Delphi panel of experts consented on 48 tools. An Internet survey sent to the American Society for Quality Health Care Division (ASQ-HCD) collected data on the differences in perceived acceptance of the AQPH model. One hundred and thirty-eight ASQHCD members completed the Internet survey. A T-Test measured differences in perceived acceptance amongst the groups. There was no statistically significant difference (p=.530, ∞=.05) in perception of the AQPH model between ASQ-HCD certified members and non-certified members. There also was no statistically significant difference (p=.758, ∞=.05) in perception of the AQPH model between ASQ-HCD members holding clinical and non-clinical positions. Additionally, there was no statistically significant difference ( p=.416, ∞=.05) in perception of the AQPH model between ASQ-HCD members with less than 20 years of experience and members with 20 years or more experience.the AQPH model between ASQ-HCD members with less than 20 years of experience and members with 20 years or more experience.
    • The HRD Competencies as Perceived by the Human Resource Development Professionals in Banks in Cote d’ Ivoire

      Konan, Affoue Zitagisele
      The purposes of this study were to identify how Ivorian HRD professionals in banks perceived their current expertise levels of the HRD competencies, and how these professionals perceived the importance of these competencies needed to be successful in their occupations. In addition, this study determined competencies that are perceived to have the most needs for training and development, and investigated any differences in perceptions on competency expertise and importance according to the study subjects’ work disciplines, years of professional experiences and the highest education completed. This study will contribute to the profession in several ways: provide direction and a conceptual foundation for Ivorian HRD professionals, and will be used to develop and promote the profession in Cote d’Ivoire. The results of this study can be used for self-assessment to identify and address professionals training and developmental needs. Banks can use the study results to design programs for selection and professional development for their professionals. And lastly, colleges and universities can apply the results of this research to develop programs and courses in order to prepare students to become HRD professionals in the workplace. The target population for this study was HRD professionals who were involved in and responsible for HRD programs or activities in various banks in Cote d’Ivoire. The target population size of this study was 200. 132 individuals were randomly selected to receive the research questionnaire. The questionnaire was adapted from the original 2004 ASTD Competency Study Mapping the Future. The survey was modified, revised, validated and iv translated into the French language, and then distributed. Descriptive statistics (frequencies, percentages, mean values and mean rankings), paired-t tests, simple analysis of variance (ANOVA) and post hoc tests of multiple comparisons were used to answer the four research questions. The overall expertise levels for the top two competencies, Designing Learning and Improving Human Performance, were higher than the competent level. The overall expertise levels for the remaining seven competencies were below the competent level. However, when examined across the three demographic groups, the rankings of the competencies show some differences in expertise levels. In terms of importance degrees, all the competencies were important (that is, having an average importance rating of 3.0 or higher). The top four important competencies were: Designing Learning, Delivering Training, Career Planning and Talent Management, and Measuring and Evaluating. The rankings of the competencies showed also some differences in importance across the demographic groups. Because the rankings of the competencies indicated some differences in expertise levels and importance across the three demographic groups, the researcher determined whether these differences were significant, and also narrowed down the findings regarding exactly where differences existed. Finally, the findings of this study revealed that for all of the nine competencies, the ratings for the competency importance were higher than those for expertise levels. The top three most-needed competencies among the nine HRD competencies were: Measuring and Evaluating, Designing Learning and Delivering Training. By contrast, Coaching, Managing the Learning Function and Improving Human Performance were ranked as the three least-needed competencies. Recommendations for practice and for future research were made.
    • The Study of Collective Actions in a University Anchored Community Wireless Network

      Kuchibhotla, Hari N.
      The emergence of wireless devices and the ease in setting up wireless devices has created opportunities for various entities, and in particular to universities, by partnering with their local communities in the form of a university anchored community wireless network. This provides opportunities for students to be part of the community-based initiatives, and universities can use the network as a source to fund some of its research. The main issue with university anchored community wireless is not technical but social in that student involvement is crucial and their contributions are necessary. This study employed empirical research methods on participants to understand the factors that influence the student participation and its significance on the collective actions. This involved analyzing five distinctive elements that were essential in understanding the collective actions, namely behavioral intention, attitude towards technology, facilitating conditions, impediments, and student participation. The research results revealed that the students expressed interest in participation, facilitating conditions, followed by attitude towards technology, then behavioral intention as the most important factors, whereas impediments was statistically insignificant for them. The research results also revealed that the majority of the participants were interested in being part of the community wireless networks and almost all the participants expressed their intention to contribute to the success of this initiative.