• The perception of servant leadership characteristics and job satisfaction in a church-related college

      Thompson, Robert S
      Church-related colleges are facing diverse and complex challenges.The campus leadership has found the traditional leadership approaches to be inadequate to meet these new challenges and is seeking solutions.Numerous leadership approaches offer potential solutions,but church-related institutions need an approach fitting the ethos of the institution culture as well as matching the values of the institution and allowing for the use of other leadership practices and styles.Servant leadership has been proposed as a viable leadership model for church-related college leaders.In light of the absence of scholarly research on servant leadership,this study has provided an objective and quantifiable study of servant leadership and job satisfaction at a church-related college.One hundred sixteen employees of the college were administered a combined survey consisting of Laub's Organizational Leadership Assessment(OLA)instrument and the short form of the Minnesota Satisfaction Questionnaire(MSQ).The participants were viewed by both the administrative level(Institutional Leadership,Management,Faculty,and Technical)and the functional area(Academic Affairs and Student Services).The institution in this study was found not to be a servant organization as classified using Laub's schema.An analysis of variance was performed to see if differences existed between administrative levels and between functional areas.Surprisingly,no statistically significant differences were found to exist between administrative levels.This contradicts earlier findings.However,a statistically significant difference was found to exist between the functional areas of Academic Affairs and Student services.Confirming Laub's assertion that the perception of servant leadership positively impacts job satisfaction,a statistically significant,positive correlation was found to exist between the perceptions of job satisfaction characteristics and job satisfaction.