• Sharing knowledge and expertise across departments: Creating a database to address KM (knowledge management) issues and concerns.

      Frey, Susan
      What do information professionals do when their clients cry, “We are wasting time and money tracking and re-tracking the same information!” At DePuy Orthopaedics we teamed up with colleagues from other departments to devise a knowledge-based solution to the problem. Over the years individual departments within the company attempted to manage their information needs by tracking the information themselves, many without the benefit of information technology or a standardized methodology. This created information isolation within each department. To remedy the situation the Clinical Research Department approached Technical & Business Information Services and asked if we would be willing to apply our expertise to help find a solution to this problem. This was an opportunity for the DePuy information professionals to contribute in the development of a key knowledge management project by collaborating with colleagues from other departments to devise a plan for locating the data and making it available to all employees on a web-based platform. Effective knowledge management builds not only on those with informational, behavioral, and technological expertise but also on people with valuable, often undocumented institutional knowledge. Because of this, interdepartmental teamwork is vital in developing and maintaining knowledge systems within an organization. This paper describes the Product Article Database Project to date and reviews aspects of what we learned of the information professional‟s role in the processing, preservation, and distillation of knowledge.
    • Special Collections Resources and Services

      Siddell, Kayla; Sutrina-Haney, Katie (2015-04-27)
      This presentation details the resources and services available through the Special Collections department of Cunningham Memorial library at Indiana State University.
    • The Art School Baby

      Vancil, David E. (2011-08-30)
    • The Library As “Third Place” in Academe: Fulfilling a Need for Community in the Digital Age

      Codispoti, Margit; Frey, Susan (2010-05-13)
      Today’s highly technological society is causing people to lose their personal connections and sense of community. In his book The Great Good Place, sociologist Ray Ohlenburg identifies the need people have for a “third place” after home and work that provides for community interaction and socialization with others. In the academic community on college and university campuses, students, faculty and administrators are looking for a place on campus that provides a learning environment allowing a community of scholars to interact with one another. We contend that the library with its new mission as a center of learning and collaboration can truly become the heart of the campus or the third place within the university community. We will explore academic library services at two mid-sized publicly supported universities in Indiana, one a residential campus and one a commuter campus, to show how these two libraries are giving their own unique vision to a revised mission for libraries in the 21st century as a “third place” for students and scholars to meet, collaborate and socialize.
    • Tips, tricks, and change: getting your resource sharing department out of the storm and into calmer waters

      Moseman, Holli (2015-07-20)
      Resource sharing departments can feel like a raging storm with smaller staffs, budgets, and the need for quicker turnaround. Changing a few ways you do business could make a huge impact on your time and your budget. Learn not only tips but about reciprocal contracts and other billing issues, how to start analyzing your workflow for overhaul, and what other libraries are doing to get out of the storm and into calmer waters.
    • The Value of Graphic Novels: Furthering the Cause of Information Literacy

      Blevens, Cheryl L.; Muyumba, Valentine K. (ERIC, 2015-11-06)
      Graphic novels have come a long way since being regarded as comic books unworthy of use beyond being a quick read by young people. A literature review of the use of graphic novels reveals that the use of graphic novels has moved far beyond appealing to the visual learner. In addition to serving the recreational reading needs of children and adults, today’s educators are using them to support reading comprehension and enhance the learning process of English-language learners. They are also used to assist visual learners and to entice reluctant readers and struggling students. Beyond building literacy into the students’ education, they support development of the multimodal skills needed for future success in the 21st Century workplace. The authors highlight the multiple ways that graphic novels are currently being used in and out of the classroom for adults and students alike.
    • The Value of Graphic Novels: Furthering the Cause of Information Literacy

      Blevens, Cheryl L.; Muyumba, Valentine K. (ERIC, 2015-11-06)
      Graphic novels have come a long way since being regarded as comic books unworthy of use beyond being a quick read by young people. A literature review of the use of graphic novels reveals that the use of graphic novels has moved far beyond appealing to the visual learner. In addition to serving the recreational reading needs of children and adults, today’s educators are using them to support reading comprehension and enhance the learning process of English-language learners. They are also used to assist visual learners and to entice reluctant readers and struggling students. Beyond building literacy into the students’ education, they support development of the multimodal skills needed for future success in the 21st Century workplace. The authors highlight the multiple ways that graphic novels are currently being used in and out of the classroom for adults and students alike.
    • Vigo County Newspapers

      McGiverin, Rolland (2020-09-01)
    • The Vigo County, Indiana, War of 1812 Bicentennial Committee: Supporting community engagement through public programming

      Frey, Susan; May, Cinda; Nichols, David
      The Vigo County, Indiana, War of 1812 Bicentennial Committee: Supporting community engagement through public programming
    • Vita vs. resume: Getting unstuck by knowing the difference.

      Frey, Susan
      A newsletter article on the differences between resumes and acaddemic-focused vitas.
    • Where did the reference desk go? Transforming staff and space to meet user needs.

      LaBella, Carey (Journal of Access Services, 2016)
      A sharp decline in the number of reference queries prompted the library administration at Indiana State University to begin a project to combine the circulation, reference, and IT desks to reduce staffing at a new consolidated service point. All faculty and staff in the reference/instruction and circulation units participated in the project. The new arrangement and subsequent removal of librarians from routine desk duties have expanded instructional opportunities, consistent with the university’s goals. Project participants plan further assessments to better determine the impacts of the new service arrangements.
    • Where did the reference desk go? Transforming staff and space to meet user needs.

      Boehme, Andrea
      A sharp decline in the number of reference queries prompted the library administration at Indiana State University to begin a project to combine the circulation, reference, and IT desks to reduce staffing at a new consolidated service point. All faculty and staff in the reference/instruction and circulation units participated in the project. The new arrangement and subsequent removal of librarians from routine desk duties have expanded instructional opportunities, consistent with the university’s goals. Project participants plan further assessments to better determine the impacts of the new service arrangements.
    • Where did the reference desk go? Transforming staff and space to meet user needs.

      Bunnett, Brian (Journal of Access Services, 2016)
      A sharp decline in the number of reference queries prompted the library administration at Indiana State University to begin a project to combine the circulation, reference, and IT desks to reduce staffing at a new consolidated service point. All faculty and staff in the reference/instruction and circulation units participated in the project. The new arrangement and subsequent removal of librarians from routine desk duties have expanded instructional opportunities, consistent with the university’s goals. Project participants plan further assessments to better determine the impacts of the new service arrangements.
    • Where did the reference desk go? Transforming staff and space to meet user needs.

      Evans, Karen (Journal of Access Services, 2016)
      A sharp decline in the number of reference queries prompted the library administration at Indiana State University to begin a project to combine the circulation, reference, and IT desks to reduce staffing at a new consolidated service point. All faculty and staff in the reference/instruction and circulation units participated in the project. The new arrangement and subsequent removal of librarians from routine desk duties have expanded instructional opportunities, consistent with the university’s goals. Project participants plan further assessments to better determine the impacts of the new service arrangements.
    • Where did the reference desk go? Transforming staff and space to meet user needs.

      Arvin, Shelley (Journal of Access Services, 2016)
      A sharp decline in the number of reference queries prompted the library administration at Indiana State University to begin a project to combine the circulation, reference, and IT desks to reduce staffing at a new consolidated service point. All faculty and staff in the reference/instruction and circulation units participated in the project. The new arrangement and subsequent removal of librarians from routine desk duties have expanded instructional opportunities, consistent with the university’s goals. Project participants plan further assessments to better determine the impacts of the new service arrangements.
    • Where did the reference desk go? Transforming staff and space to meet user needs.

      Huey, Paula (Journal of Access Services, 2016)
      A sharp decline in the number of reference queries prompted the library administration at Indiana State University to begin a project to combine the circulation, reference, and IT desks to reduce staffing at a new consolidated service point. All faculty and staff in the reference/instruction and circulation units participated in the project. The new arrangement and subsequent removal of librarians from routine desk duties have expanded instructional opportunities, consistent with the university’s goals. Project participants plan further assessments to better determine the impacts of the new service arrangements.
    • WHERE THE OLD MEETS THE NEW: What Does the Next Generation Really Expect From Librarians?

      Blevens, Cheryl L.; Muyumba, Valentine K. (ERIC, 2017-11-03)
      The paradigm of librarians who continue to follow the “traditional” behavior of sitting behind a Reference Desk expecting students to come to them, is shifting. A literature search reveals a variety of ways librarians are embracing “new” ways to connect with students. They are going where the students hang out: in the classroom, in residence halls, food courts, and student lounges. The reader of this paper is given a brief overview of literature searches that were conducted by the writers but the primary focus of the paper is on the library’s program of “Librarians in The Residence Halls (“LRH”),” where librarians set up weekly, lunch time “Help” desks outside Residence Hall Dining Rooms. The program presenter will share conclusions that were drawn by the librarians as they evaluated the conclusion of the program, “What was good, what was challenging, and what could have been done better?”